Version signature: 1.0
Effective from: August 26 2021
Last amended: August 26 2021
Plentix.co, powered by EVEDO, is a B2C platform, located at https://plentix.co/, designed with the aim to create a unique marketplace to facilitate the purchase of tickets and event attendance and market events to new or existing audiences. By directly linking existing and potential Ticket Buyers (Attendees) to Event Organizers and Venue Owners, Plentix.co provides an entire living and breathing event ecosystem which makes personalized solutions for all participants in its marketplace simple and fast.
Personal data is information that directly or indirectly identifies you as an individual (a natural person); indirectly meaning when it is combined with other information such as your names, e-mail address, telephone number, website preferences, etc.
We will only use personal information as set out in this policy, unless you have given us your explicit consent to another use of your personal information.
Below are the types of personal data being processed by Plentix through The Website. They are the following:
Please note that necessary personal information needed for account creation are the first three categories of personal data: full legal names, age and date of birth and valid e-mail address, which you need to verify your account creation.
Plentix processes the collected data for the following purposes and on the following legal grounds:
|№||Type of data processing activity||Purpose for data processing||Legal grounds under GDPR|
|1.||Gathering of personal information on non-registered Users of The Website, including IP address and how they use the website||Developing and maintaining the Plentix Platform – the main business interest and activity of the Company||Legitimate interests of the Data ControllerArt. 6, para 1, (e) GDPR|
|2.||Processing of data of Users, necessary for their registration and use of the website services as a registered user||Account creation and use of The Website as a registered User||Legitimate interests of the Data ControllerArt. 6, para 1, (e) GDPR|
|3.||Processing personal data of Ticket Buyers when buying tickets through The Website||Fulfilling the Ticket Buyers Agreement with the Ticket Buyers||Consent for the specific purposeArt. 6, para 1, (a) GDPR|
|4.||Processing of geolocation||Improving the services of the Plentix Platform and providing The Users with additional information on events located near them, which may interest them||Processing is necessary for the performance of a contract to which the data subject is partyArt. 6, para 1, (b) GDPR|
|5.||Processing of information using marketing and statistical (“non-essential”) cookies||Improving the services of The Website and providing Users with additional personalized information on nearby or similar events, which may interest them||Consent for the specific purposeArt. 6, para 1, (a) GDPR|
|6.||Profiling, i.e. using personal data from Ticket Buyers’ / Attendees’ preferences in order to profile different types of users and offer them recommended events and venues||Providing Ticket Buyers / Attendees with a personalized experience when using the Plentix website||Legitimate interests of the Data ControllerArt. 6, para 1, (e) GDPR|
|7.||Sending e-communication to the Ticket Buyers / Attendees regarding events in which they may be interested or regarding upcoming events that they are attending||Sending e-communication to the Ticket Buyers / Attendees regarding events in which they may be interested or regarding upcoming events that they are attending||Legitimate interests of the Data ControllerArt. 6, para 1, (e) GDPR|
Further clarifications on the purposes of the data processing:
In order to provide the best possible personalized experience for each of our Users, Plentix undertakes automated profiling actions on its Users and carries out estimations and predictions on what each User may prefer, including offering our Users with additional personalized information on events and happenings which may interest them. If you, as a User, do not wish to be subject to such profiling based on your attended events, please object to the profiling in written form on the following address: email@example.com.
Plentix may also send Users direct e-communication (including direct marketing messages) regarding events in which they may be interested or regarding upcoming events that they are attending or have bought tickets to. As required by law, Users are provided with an opt-out (unsubscribe) option, so that they are in control of the process and in the use of their personal data for this purpose.
As part of the functionalities of the Webpage, Users may link their account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”). By allowing Plentix to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account, The Users represents and warrants that they grant Plentix access to their Third-Party Account, without breach on their behalf of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating Plentix to pay any fees or making Plentix subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. Further information on this is available in The Website’s Terms & Conditions, available here.
The Website has a built-in Search Toolbar where all Registered Users’ names and accounts are visible. Should you, as a registered User, wish to not show up when a third party is searching for you with the Website Toolbar, you have the option to turn this function off by using “Search recognition” setting in the Privacy settings of your account. Please be notified that if you do not turn this toolbar off, you will remain visible in the Search Toolbar after your account creation.
This functionality recommends other Registered Users as a Registered User’s next potential friends in order to aid each User in expanding his/her connections in the event marketplace. Should you, as a registered User, wish to not show up a potential friend to another user, you have the option to turn this function off by using “Friend recommendation” setting in the Privacy settings of your account.
Plentix is also required and saves the right to further process and store Users’ personal data on where compelling public interest applies and in order to achieve regulatory compliance, such as to aid authorities in preventing, establishing and/or investigating crimes, in order to prevent loss, fraud or other financial misconduct, etc.
Lastly, please note that Plentix does not process personal data regarding Users’ payment and bank details (such as bank accounts, credit cards, etc.), since the payment process for attending and/or organizing events (when it is applicable), redirects Users to a separate secured website, not owned by Plentix.
(2) Third Party Websites: For the convenience of our visitors, this web-platform contains links to various websites that are not linked, controlled or managed by us. The policies and procedures we describe here do not apply to these websites. We are not responsible for the security or protection of any data collected by these third parties. We encourage you to contact these websites directly for information on their data protection policies.
We will disclose your personal data only for the purposes and only to those third parties listed below - unless we have received additional consent from you to transfer personal data to other categories of third parties given elsewhere, such as by declaration of consent for a specific purpose. Plentix will take appropriate measures to ensure that your personal data is processed, protected and transferred in accordance with applicable law.
(1)External service providers:When necessary, we engage other companies and individuals to perform certain tasks on our behalf, such as specialized companies to maintain The Website. We will share or give access to such information to external service providers only to the extent necessary for the respective purposes. This information cannot be used by them for any other purpose, in particular neither for their own purposes nor for the purposes of third parties. The external service providers of Plentix are obliged by law or by contract to observe the confidentiality and integrity of your personal data.
(2)ransformation of a commercial company and purchase of shares:In connection with any potential transformation, restructuring, merger, sale or other type of transfer of shares or assets, Plentix may transfer information, including personal data, on a reasonable scale to the acquirer of these shares or assets, and as necessary for the transfer of ownership, after the receiving party agrees to process your personal data and to apply the necessary measures for their protection in a manner that complies with the applicable European legislation.
(3)Public authorities:We have the obligation to disclose your personal data to public authorities when required by law. For example, Plentix will comply with the request and orders of courts, administrative and other public state or municipal bodies, which may include similar bodies of state authority.
(4)Event Organizers and Venue Owners:Event Organizers and Venue Owners have access to some of the Ticket Buyers’ personal data (namely – names and event, for which the tickets have been bought). This makes it possible for the Event Organizers to verify a Ticket Buyer’s identity when showing up for the event and accommodate him or her. Event Organizers may also contact Ticket Buyers to remind them about an upcoming event or for the purposes of direct marketing via e-mail. Ticket Buyers are given the opt-out (unsubscribe) option if they do not wish to receive any further direct marketing by the Event Organizer / Venue Owner in question.
Plentix does not collect or process personal data of children under the age of 16 (sixteen), except with the consent of a parent or guardian in accordance with applicable local law. If we learn that a child’s personal data has been accidentally collected without the necessary consent of a parent or guardian, we will immediately delete all data, connected to it.
Plentix does not process special categories of personal data, such as the following: personal data revealing racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the sole purpose of identifying an individual, data on the health condition or data of the sexual life or sexual orientation of the individual. If we learn that such categories of personal data have been accidentally collected, we will delete them immediately.
Plentix takes the security of your personal data seriously. We apply the appropriate level of protection and to this end we have developed reasonable physical, electronic and technical procedures to protect the data we collect from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to transmitted, stored or otherwise processed personal data. Access to your personal data is allowed only to those employees who need it to perform their official duties and obligations within our structures. In the unlikely event of a personal data beach, Plentix will follow all applicable rules for notification in such cases in accordance with its Breach Policy.
As a data subject, you have specific legal rights related to the personal data we collect from you. This applies to all processing activities that Plentix performs with your personal data and which are listed above. Plentix respects your individual rights and will always answer your questions and inquiries regarding the ways in which we process the personal data received from you.
The list that follows contains information about your rights arising from the applicable data protection laws:
- Challenge the accuracy of your personal data for the period we need to verify their accuracy;
- The processing is unlawful and you request a restriction on the processing instead of deleting your personal data;
- We no longer need your personal data, but you require them for the establishment, exercise or protection of rights and legitimate interests; or
- Objections to the processing pending verification that our legal grounds for said processing take precedence over your rights and legal interests.
- Personal data are no longer needed for the purposes for which they were collected or otherwise processed;
- You have the right to object to the further processing of your personal data (see below) and exercise this right to object to the processing;
- The processing is based on your consent, you withdraw this consent and there is no other legal basis for the processing;
- Personal data have been processed illegally,
Unless processing is necessary for any of the following reasons:
- To comply with a legal obligation that requires processing by us;
- In particular, for archiving purposes in the public interest;
- For the establishment, exercise or protection of rights and legitimate interests.
Right to file a complaint: In case of an alleged violation of the laws applicable to personal data protection, you can file a complaint to the Lead Supervisory Authority for personal data protection for Plentix which is the Bulgarian Commission for Personal Data Protection (CPDP) - https://www.cpdp.bg/en/index.php?p=home&aid=0.
b class="h6">Bulgarian Commission for Personal Data Protection:
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Republic of Bulgaria
GPS coordinates: N 42.668839 E 23.377495
Telephone number for complaints, signals and questions: +359/2/91-53-519.
Additional information needed to exercise your rights:
We store all collected personal data only to the extent that we need it.
All data, which is not related to The User’s activity in events and purchases of tickets, is promptly deleted upon account deletion. Plentix may retain data on the Users’ purchases and created events for a longer period of time (but no longer than the applicable prescription period), so that Plentix can prove fulfillment of its obligations towards the participants in the B2C market of providing the platform for event organization, which is the company’s primary business operation.
We reserve the right to change our data protection practices and to update and amend this policy at any time. For this reason, we invite you to consult the policy regularly. This data protection policy is current as of the date indicated as the "Last amendment" of the document.
EVEDO BULGARIA Ltd., a company registered under the laws of the Republic of Bulgaria, with Unified Identification Code (UIC) 201598848, with its registered seat in the city of Sofia, and its address at: Republic of Bulgaria, Sofia 1124, 52 Khan Omurtag str., ground floor, represented by the managing director Mr. Stoyan Dobrinov Angelov, e-mail: firstname.lastname@example.org.
You can also contact our Data Protection Officer (DPO) Mr. Benislav Tsankov Vatev at email@example.com.
Plentix.co – powered by EVEDO
The Global Event Platform for social explorers